Refund & Cancellation Policy
Last updated August 16, 2026.
Kido+ and Kido Pro are purchased for a selected duration with one upfront payment. KidoFence does not create an automatic renewal, so there is no recurring subscription to cancel. Access ends at the purchased expiry time unless you buy more time.
Refund requests may be reviewed for duplicate or incorrect charges, billing errors, material service failures or where required by law. Partial-period refunds are not automatically guaranteed.
The 7-day Trial requires no card and never converts into a charge. After it ends, the account becomes Kido Free unless the family separately authorizes a paid one-time purchase. Billing questions can be sent to [email protected].
